Orders & Payments
- Bancontact
- Paypal
- Visa
- Mastercard
- iDEAL
Pricing policy
Prices are shown in € (EURO). Prices do not include service, payment and delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense.
Orders
We ship your order on the following working day. To follow the goods, you can track your order with the tracking number included in your shipping confirmation, which you get by e-mail as soon as we dispatch your order.
Your order will be dispatched within 1-2 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail. Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quick as possible and latest 30 days after the order was placed. Some delays may occur during sales, very busy periods, public holidays and severe weather conditions.
Returns
If you change your mind about an item you must notify us within 10 days after having received your purchase. To return an order please contact support@arte-antwerp.com and await our return confirmation and shipping details. When received, you can return your order by the following procedure:
Shipping
A shipping confirmation email with tracking number will be sent to you as soon as we dispatch your order. Use this link to follow your order. Your goods will be dispatched within 1-2 workdays after you have placed your order. You will then receive a shipping confirmation by email once your order has been dispatched.
Terms & Policies
Our Privacy Policy provides information regarding protecting and respecting your privacy. We’ll explain which personal data we collect and why, how we will use the data and how we protect your data. As you interact with our website we collect your personal data. Some of this information is given to us by you and other is collected automatically as you interact with our website.